This is very reminiscent of the whole netflix fiasco. Customers spoke out against the $2 charge that Verizon was going to start charging on the 15th of January for a "convenience fee" for making a one time payment online or by phone and Verizon decided that maybe it wasn't such a good idea. Go public for voicing their opinion and getting something changed!.You can read the previous story about how verizon was going to charger HERE

 

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